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(Freshers) “Invesco” Hiring: IT Trainee On July 2013 @ Hyderabad

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Company   Invesco Ltd


Eligibility   BE/BTech/Others

Experience Freshers

Location     Hyderabad

Job Role     IT Trainee


Company Profile :

Invesco Ltd. is an independent investment management company that is incorporated in Bermuda, headquartered in Atlanta, Georgia and has branch offices in 20 countries. Its common stock is a constituent of the S&P 500 and trades on the New York stock exchange. Invesco operates under the Invesco, Trimark, Invesco Perpetual, Atlantic Trust, WL Ross and Powershares brand names.

Job Description :

  • The candidate should complete the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards.
  • Escalate any complaints accordingly.
  • Follow team procedures, including the Business/Disaster Recovery program
  • Demonstrate and deliver excellent service to all clients at all times.
  • Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate.
  • Assists in the coordination of assigned projects for the maintenance and development of systems in assigned areas.
  • Uses superior customer service skills to ensure systems meet the needs of the client.

Candidate Profile :

  • The Candidates should possess a Bachelor’s Degree,Computer Information Systems, Computer Science or other related engineering discipline is preferred
  • Must possess an up-to-date understanding of IT technologies and a good basic IT technical knowledge.
  • Work experience in relevant server technologies environment is preferred
  • Interpersonal skills necessary to effectively communicate.
  • Should be able to demonstrate commitment to exceptional client service.
  • Excellent communication skills with the ability to understand and converse in English, verbally and in writing.
  • Be able to work adhere to Invesco technical and operational procedures and policies.
  • Self motivated, enthusiastic, approachable and people oriented.
  • Must possess an understanding of underlying network layer architecture and protocols.
  • Must possess a solid understanding of software and/or hardware systems used in assigned area.
  • Should have the ability to cooperate in a team environment is critical.

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