Follow CareerBuzz On Google+

                            Like US to get Job Updates via Facebook                          



You are here: Home // Experienced Jobs, Fresher Walkins // (Freshers)”SunGard” Hiring: Associate Enginner – Application Support @ Pune

(Freshers)”SunGard” Hiring: Associate Enginner – Application Support @ Pune

                            Share The Jobs Via Google Plus or Facebook                          


Just Spare a Sec to Help Your Friends




Company        SunGard


Eligibility        Bachelors Degree or equivalent

Experience     0-1 Year

Location         Pune


Job Role: Associate Enginner – Application Support

Job Summary :

• Provide functional and technical support to customer across regions in multi-shift mode.
• Develop an in-depth functional know-how and work flows of the product.
• Develop sound technical and architectural understanding of the product.
• Develop a customer centric approach and ability to multi-task.
• Log issues into Salesforce and monitor through to closure
• Review and research of issues that arise.
• Pro-active communication of the status of those issues with the clients
• Coordinate with Tier-2 support team and development team in analyzing complex product issues.
• Work in close co-ordination with PS, Development and hosting support teams.
• Translate, communicate and reinforce the goals, values and priorities of the organization through the support desk.

Position Requirements

Mandatory Requirements:

• 0 – 1 year of industry experience in providing application/technical support
• Excellent problem solving capability, thinking and Analytical Abilities
• Basic SQL query writing and understanding
• Excellent interpersonal and communication skills (verbal and written both)
• Ability to build and maintain strong client relationships
• Energetic and Enthusiastic
• Teamwork and partnering abilities
• Eye for details and accuracy

Desired Requirements:

• Knowledge of one or more of matching and reconciliation applications
• Any technical certifications would be an added advantage

Share and Enjoy

  • Facebook

Tags: , , , , , , , , , , , ,

comment closed

Copyright © 2010 - 2012 . All rights reserved.
Please Note: is not in any way responsible for any consequences of you applying for a job through the vacancies listed on this site. Please do thorough research before applying. We take utmost care in publishing jobs on this site. While every care has been taken to avoid mistakes and errors on the web pages, shall not be liable to any person in any manner whatsoever by reason of any error or omission which might have crept in unintentionally