Fresher Walkins

‘Red Hat’ Hiring Technical Writer’ Freshers On Feb 2018 @ Pune



Company:      Red Hat

Website:        www.redhat.com

Eligibility:      Bachelor’s Degree

Experience:    Freshers

Location:         Pune

Job Role:      Technical Writer

JOB SUMMARY:

Company Profile:

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing technologies that solve business problems. We’re a billion dollar S&P 500 company offering solutions from Linux to middleware, storage to cloud, together with award-winning global customer support, consulting, and implementation services.

Job Description :
1. Work closely with content strategists, engineering project teams, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat product releases

2. Engage and collaborate with the closed loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience

3. Keep up to date on product changes, customer use cases, and support issues by integrating with specialty groups from the Support Delivery team

4. Effectively manage documentation projects and deliver customer-focused documentation

5. Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools

Candidate Profile:
Qualification: 
Bachelor’s Degree in IT, computer science, or an arts or language field is preferred

Required skills:
1. Fluent verbal and written English communication skills

2. Familiarity with Red Hat solutions or related industry offerings, e.g. Linux, middleware, storage, cloud, or virtualization technologies

3. Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes

4. Excellent capability to establish and maintain communication with subject matter experts and other project team members

 



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